Fry Heating, Air Conditioning and Plumbing

Customer Testimonial

2011-12-15T12:44:00.001-05:00

Fry is a very fair company to work with now and on previous projects.

Joe N. - Oregon, Ohio

Fry Welcomes Our New Comfort Advisor in Our Port Clinton Office

2011-10-14T09:54:00.002-04:00

We are proud to welcome the newest addition to the Fry family. Our new "Comfort Advisor" serving our customers in Ottawa, Erie, Sandusky, and part of Wood Counties from our Port Clinton office....Tyler Szmik. Tyler has been in the heating and cooling business for years and hails from Sandusky. He has a proven track record of integrity, professionalism, courtesy and knowledge. Have any friends, relatives or neighbors that may need our services? Have them give Tyler a call at 419-734-3674 or toll free 877-411-1139.

Great Coupons on Our Website

2011-10-14T09:17:00.002-04:00

Have your friends and family visit this website to get some GREAT coupons. They can even have the heating, cooling and plumbing in their home inspected by one of our Technicians absolutely FREE. Although it does not include cleaning, adjusting and etc., they will let them know if there are any major issues they should be concerned about. Many of you have visited "The Anderson Store" recently and noticed that we are now affiliated with them. It's a good feeling to be trusted enough to be the heating and cooling company of their choice to care for their customers. Whole home generators have been a growing addition to the Fry company. We sell and install what we believe to be the highest quality available....Kohler. With winter coming up, make sure you have the venting checked on your heating equipment. We sure don't want any of our family (customer) ill due to plugged or leaking contaminates.

Customer Testimonial

2011-09-29T13:47:00.002-04:00

I was treated friendly, respectfully and professional. Our comfort advisor, Dick, was knowledgeable on his products and services. The installers were neat and explained the use of the equipment well. They were a perect team.

Raymond and Joanne -Oregon, Ohio

Customer Testimonial

2011-08-25T09:06:00.001-04:00

Everyone is very professional.

Dan W. Sylvania Ohio

Customer Testimonial

2011-08-02T08:44:00.000-04:00

Knowledge and service level was excellent.

Rollie - Temperance, MI

Customer Testimonial

2011-07-26T10:51:00.001-04:00

The team was knowledgeable, professional, meticulous, detail -oriented and courteous!

V. A. - Toledo OH

Customer Testimonial

2011-07-07T09:02:00.000-04:00

We experienced great service and products met our expectations.
Carlos C. - Perrysburg, Ohio

Customer Testimonial

2011-06-01T12:06:00.000-04:00

What I like best about Fry is their professionalism and courtesy. I cannot think of anything they can even improve on.

Lawrence B. - Perrysburg, Ohio

Customer Testimonial

2011-04-19T12:01:00.000-04:00

Everyone I dealt with was very professional, knowledgeable and helpful. I dont have one complaint about anything.

Barb D. - Toledo, OH

Customer Testimonial

2011-04-04T11:46:00.000-04:00

Fry is reliable, honest and I am very satisfied with Fry personnel. Marge N. - Toledo

Customer Testimonial

2011-02-17T11:51:00.001-05:00

Fry was prompt, courteous, friendly and on time.

Sandra M - Toledo

Customer Testimonial

2011-02-15T08:55:00.000-05:00

Fry offers quick service calls. They supplied portable heaters when my furnace was not working. The clean up after install was great. The carpet protector was great on wet days.

John C - Maumee, Ohio

We're Excited!

2011-01-31T09:15:00.000-05:00

Within the next few weeks we will be displaying our products and services in The Andersons stores. They have decided to ask us, because of our reputation and professionalism, to supply their customers with heating and air conditioning needs. Not only is it a GREAT opportunity for us, it's an honor to be partnered with a company like The Andersons.

Testimonial

2011-01-04T11:34:00.000-05:00

Fry is knowledgeable, congenial and very efficient ! I couldn't ask for better people and service. They listen and get the job done. They are perfect in my book. Fry cannot do anything to improve because I give them a 5 star rating and then some! Very reasonable in cost. Thanks guys for all you've done!

Judy K - Swanton, Ohio

Testimonial

2010-12-09T09:35:00.000-05:00

We are a 40 year customer. We appreciate their willingness to fix and repair and anytime. We can call at all hours and they come right over. We feel they don't need to improve on anything: When you are on top, where can you improve?!
Joanne K - Toledo OH

Congratulations April

2010-11-23T10:18:00.000-05:00

We are happy to announce that the "Fry Team" has expanded. Congratulations to April McDonald, our Dispatcher, on the birth of her daughter. Most of you, our customers, have spoken to April while arranging your service and installation.

Testimonial

2010-10-28T08:56:00.000-04:00

Mr. Lehner was a great sales rep, more friend than salesman. He answered all questions and was a perfect gentleman and professional.

Paris B. - Maumee, Ohio

Both Offices are Busy

2010-10-22T12:54:00.000-04:00

People are beginning to realize the benefits of upgrading their systems into new high efficiency heating and air conditioning. They are especially opening their eyes to the comfort and savings provided with the variable speed ECM motors. It's amazing that today you not only can save 25-60% of your gas costs....it's even more amazing when you can save another $300 or more a year in electric costs as well. In fact, the monthly payments are much less than the monthly savings which simply means it puts hard earned money right back into our customer's pockets. Not even mentioning the government tax incentives. We also just added gas and electric Lennox fireplaces and fireplace inserts. Now you can easily change your dirty and unused fireplace into a efficient and beautiful heating supply. Care about you all.....

Testimonial

2010-10-12T08:28:00.001-04:00

Fry has always been on "the square."

Jesse A. - Toledo Ohio

Testimonial

2010-09-21T09:03:00.000-04:00

What I like best about the Fry team is their service and they are friendly and honest.

Amy G - Toledo, Ohio

Testimonial

2010-09-16T13:27:00.001-04:00

Fry was very prompt and efficient. They also cleaned up the area very well.

James and Mary S. - Toledo

Testimonial

2010-08-04T12:03:00.000-04:00

Reliability, professionalism, enthusiasm, and willingness to problem solve. Stay as good as you have always been!
Ann P. - Toledo Ohio

Testimonial

2010-07-27T09:56:00.000-04:00

Fry was fast, courteous and very personable as well as knowledgeable and professional.

Julie B - Toledo Ohio

Testimonial

2010-07-22T13:42:00.001-04:00

The team was clean, professional and answered all my questions. Very respectful. Keep doing what you're doing!
Vicky H- Maumee Ohio

THE HEAT HAS HIT!

2010-07-09T15:22:00.000-04:00

It has really been busy in both our Toledo and Port Clinton offices. Lots of upgrades on air conditioners but most people are also getting more efficient furnaces at the same time. With the special and the government tax credits it makes sense. The transition into our new area has been lots of fun. The new staff in Port Clinton have proven to be some very high quality, honest, and knowledgeable people.

Testimonial

2010-07-07T10:37:00.000-04:00

Fry was prompt, friendly and reliable. I will recommend you to others without a doubt.

Janet - Northwood, Ohio

Testimonial

2010-06-16T08:05:00.000-04:00

Fry was very professional in all aspects of this job from the initial presentation to the installation of the furnace and a/c.

Sharon S. Toledo Ohio

Testimonial

2010-06-15T08:18:00.000-04:00

Fry was there to serve my heating and cooling needs and completed my job in a very timely manner. When my friends or family need heating and/or cooling service or installation, I will recommend Fry.

Tom B. Maumee, Ohio

Lots of Excitement

2010-05-19T16:49:00.000-04:00

We had the "Ribbon Cutting Ceremony" on Friday, May 14th and the "Grand Opening Ceremony" on Saturday, May 15th for our new Port Clinton office. We have found the residents and local businesses in Port Clinton to really be thoughtful, considerate, and understanding in the transition. Thanks Fellhauer for allowing us to adopt your customers. Also a big thanks to the Port Clinton Chamber of Commerce and the O.C.I.C.. We are really looking forward to serving the area and strutting our stuff.

Testimonial

2010-04-30T15:17:00.000-04:00

Fry is knowledgeable, efficient and extremely accomodating. We will recommend Fry to others.
Donald E. Maumee, Ohio

Lots of excitement......

2010-04-09T16:10:00.000-04:00

Wow...what an exciting few weeks we've had. We were recently recognized in a very large H.V.A.C. magazine and were just asked to be interviewed for another national magazine. We are also in the process of expanding our area by opening a new office in Port Clinton, Ohio. We were fortunate enough to gain a large customer base through an acquisition of Fellhauer Mechanical. Our new office will be located at 114 Perry Street in Port Clinton and will be opening soon. We are having some remodeling done at the location, the signage installed, and phone lines ran. The new employees are going to be a great addition to our organization. They are good, clean, experienced, people of integrity and we know they will be treating our customers with the respect and professionalism they deserve.

Testimonial

2010-04-06T15:27:00.001-04:00

Everything was explained in detail as well as different options available. The installation crew were very prompt and did a very good job of cleaning up. Jan L. Toledo, Ohio

Testimonial

2010-03-30T12:43:00.001-04:00

Fry was courteous, professional and timely for my furnace installation. We purchased the York 98% AFUE Modulating furnace and are pleased on how quiet the unit is and maintains even heat throughout our home.
Louis S. - Toledo, Ohio

Testimonial

2010-03-25T09:13:00.001-04:00

Fry is professional, courteous and clean. I give them very high praise. They stayed late and made sure I had heat the same day. The installation crew is the best I have ever seen when hiring a contractor.
Virgil K. - Toledo, Ohio

Testimonial

2010-03-11T08:43:00.000-05:00

Fry is extremely knowledgeable and explains details well. (Thank You Dick!)
The installers were very clean, courteous and honest.
Amy S. - Toledo, Ohio

Testimonial

2010-03-10T09:03:00.000-05:00

Fry was timely, knowledgeable, honest and trustworthy. Very professional with good attitudes. We are very happy with the way the Fry Team works.
Mark and Janet -Toledo, Ohio

Excited about our direction...

2010-02-18T10:24:00.000-05:00

New products, new ideas, federal tax incentives, and a great team makes us excited about the future of our company. Add in the fact that we are celebrating 80 years in 2010 and the special offers to our customers it should be a great year.

Customer's are making those "Have Too" decisions.

2009-11-23T13:01:00.000-05:00

Even with the GREAT advantages of upgrading heating equipment now we are finding the only ones' doing so are those who have completely non-working systems or unsafe systems. In fact, many of the people with non-safe systems are taking their chances even when they are jeopardizing the health, safety, and sometimes life of their loved ones. People forget that the average life of a heating system is only 15 years and the new systems can save them more on their utility bills than the monthly payments on the new equipment. What does that mean? Money in their pocket even without including the 30%, up to $1500, tax credit. Clearly people are concerned. Actually, because of the scarcity of business, price mark up on new heating equipment is lower than usual which simply means, companies are getting less profit on their products now. That means even better for those who make the smart choice of upgrading now.

Federal Tax Credits

2009-09-21T11:38:00.000-04:00

The Federal Tax Credits have not made a big dent in Homeowner's decisions to upgrade their equipment here. It amazes me. Homeowners can get a credit of 30%, up to $1500, on the total cost of upgrading their heating and/or air conditioning system to high efficiency. Not only that, York (our premier line of equipment) also has some consumer cash rebates on their premium equipment. York far exceeds the requirements for the program. Especially with their 98% efficiency gas furnace, the highest in the industry. Even boilers are offered the Tax Credit program and there are a lot of low (50-60%) efficiency older units out there that people are not upgrading. Unbelievable.

Customer Feedback

2009-08-19T11:36:00.000-04:00

Thank you to our customers who have called our feedback line. We have posted them on our website and will continue to do so. We really appreciate it!

Dan here.....

2009-08-07T10:39:00.000-04:00

In the next few days we will be launching our new audio feature of "Customer Feedback" on our website. Our Customers will be able to verbally post what they think about our company and you will be able to listen to their comments. Just another way of passing the word regarding our integrity and quality.

SHOULD WE OR SHOULD WE NOT

2009-07-03T11:03:00.000-04:00

We've just been invited to join Angie's List. It's a website that you have to be invited to join. A satisfied customer must purchase a membership and nominate you to be placed on it. Thanks to our customer but after visiting the site I think we will decline. Personally I think it's kind of misleading. The site charges people to view a list of companies to deal with and in looking it over the listings they are basically the same as opening the telephone book. I also noticed that some of our competitors on the site have some negatives, however the same negatives seem to be repeated almost word for word on several of those companies. I would say that one of our competitors like to sabotage other companies whenever possible. Too bad. Sad when you have to go to those tactics to gain business.

2009-06-25T11:00:00.000-04:00

Dan here. Busy...busy...busy. Cooling season is here. The 85-95 degree weather is keeping us on the move. Of course, the $1500 tax credit is also a help. There's never been a better time to upgrade furnaces, boilers, and air conditioners. Along with the tax credit there are some manufacturers cash rebates possible and let's not forget the GREAT savings on utility bills by becoming so much more efficient. It all adds up to wonderful savings for our customers.

Neat Picture

2009-05-15T10:25:00.000-04:00

Picture of our old truck!

No Better Time for Heating/Cooling Upgrades

2009-04-03T17:04:00.000-04:00

With the "Federal Tax Rebates" and the "York Cash Rebates" it doesn't make any sense not to upgrade equipment. Not only that, if our customers have equipment that's 15 or more years old the payments will be less the the amount of gas and electric savings. That means the utility saving each month will make the payment and the customer will have extra to put right back in their pocket. NO BRAINER!........Dan

Federal Tax Credits - Note change

2009-03-09T11:24:00.000-04:00

Last Friday's entry for tax credits is not correct. The 30% tax credit has a limit of $1500.00 which would be the tax credit the customer would receive for the example I presented. The $3000.00 figure I showed was wrong. The $500.00 tax rebate is correct. Sorry for the error. The incentive to invest is still there for long term savings. Paul

Federal Tax Credits and York's Rebate Program

2009-03-06T13:05:00.000-05:00

If there was ever a time to invest in a new heating and cooling system, it is now. The Federal Government signed into law on February 14, 2009 a 30% tax credit on qualifying equipment purchased & installed by a licensed contractor during tax years 2009 & 2010. In addition, York has a cash rebate program from March 1, 2009 thru June 15, 2009 for qualifying equipment installed through June 30, 2009.
For example: With the purchase of a York 98% modulating furnace with a variable speed motor and a York 15 SEER air conditioner for $10,000.00,* your eligible tax credit would be $3,000.00 and in addition, York would send you a check for $500.00. This is what I mean by do it now! Fry already is involved with customer installations, some of which are complete. We encourge you to check out these programs on our website and contact us for further information. 419-472-1106 Monday through Friday 8am - 4pm Paul

*Arbitrary figure used for this presentation.

Is it time for a cleaning?

2009-02-23T11:35:00.000-05:00

Furnace Maintenance:
Regular furnace maintenance is the key to an efficient heating system. Dirty filters, clogged burner ports and improper settings can drastically reduce furnace efficiency. Failure to keep up with furnace maintenance can lead to high expenses and even become dangerous. Regardless of what type of central furnace you have, it is recommend that you get a yearly inspection by a qualified service technician and replace or clean filters on a monthly basis. We have monthly payment options available. Give us a call today!

Spacegard

2009-02-18T13:23:00.000-05:00

If you have a Spacegard/Aprilaire filter, you should definately give us a call for the upgrade kit. I just put my first one together today and it was so simple and the filter is very nice.

April

Morning!

2009-02-10T08:36:00.000-05:00

We're now on ServiceMagic

2009-01-18T20:34:00.000-05:00

We were just accepted on ServiceMagic which is a website for homeowners who need a contractor to work on their home. They do a lot of checking on businesses before they are placed on the site including background checks on the company officers, a check with customers to see how they've been treated, verify insurance, and check for the proper licenses to make sure they only have reputable companies listed. Needless to say, we passed with flying colors. We are getting quite a few new customers from the site and hope it helps promote our new plumbing division.

2009 BEGINS

2009-01-02T12:22:00.001-05:00

The new year brings new goals and hopes. Well....it's time for the numbers game.
Working to see what we are doing wrong and what we are doing right. This year we are going to get our employees more involved in making sure we are going in the right direction. Besides that we are looking forward to expanding with our new "E-Store" on our website and greater product choices for our customers. Keep in mind, we have a focus on giving our Customers the most we can give in quaity products and services.

Happpy New Year!

2008-12-31T09:25:00.000-05:00

Wishing you and your families a Happy and Healthy New Year 2009!

April

Merry Christmas!

2008-12-24T08:56:00.000-05:00

Wishing all of you a safe and Happy Holiday! ~ April ~

BRRRRRR

2008-12-22T10:18:00.000-05:00

This is Dan. Cold, cold, cold. Guys are really busy keeping our customers warm and comfortable. It's probably the economy...but it's hard to believe how many people are trying to fix their own equipment to save money, or because they don't have any money, and end up with a real mess. It's also amazing how many people have had their equipment replaced by companies who are no longer in business today. Have to feel sorry for them. On another note, if I don't have time to put on another note before Thursday........MAY YOU AND YOUR FAMILY HAVE A VERY MERRY AND WONDERFUL CHRISTMAS!

Proud of the website updates.....

2008-12-16T14:23:00.000-05:00

This is Dan. Doesn't April do a great job updating our website? She even added a touch of "Christmas". Notice the picture of our "Office Staff" on this blog? If you visit our "Meet our Team" area on the website you will find pictures of our newest additions, Alex and Kim, who have proven to be valuable assets. They are working hard to make sure we are taking care of our existing customers well by calling each and every one of them. If you are one of our existing you can expect one of them to be calling you in the future. That may take some time since we have over 40,000 of you. We have tightened our belts extensively around here to give our customers the best values for the least investment. That's not easy to do in this economy. Let us know what you think of our blog and what you would like to see on it.

2008-12-16T13:14:00.000-05:00

Merry Christmas!

2008-12-12T10:52:00.001-05:00

2008-12-11T17:22:00.000-05:00

Thanks for your comment Tony!
April

Training does help....

2008-12-09T17:29:00.000-05:00

This is Dan. Lots of York training sessions in-house today for our employees. It's important to insure our customers are given the best choices and that we have the knowledge to help them make great choices. It's important we ask plenty of questions to qualify their needs. It's amazing that only about 20% of the H.V.A.C. companies do a total heat loss and gain on their customers properties. I'm certainly glad we are part of that 20%

2008-12-09T14:57:00.000-05:00

2008-12-07T20:55:00.000-05:00

The party was so fun, I think I am still laughing about a few things the comedians said. I must say, the "balcony seats" were the best, haha. April

Party....

2008-12-07T16:41:00.000-05:00

This is Dan. Good time at the Christmas party. We all went to the comedy club and watched a few comedians. The main attraction was Ward Anderson. We enjoyed a buffet supper and a few drinks with lots of laughs. Twenty three attended.

Just for laughs today

2008-12-05T09:11:00.000-05:00

Customer Service

2008-12-04T16:58:00.000-05:00

This is April. I am so happy that so many customers call in and ask for me. We have never met, yet they trust me so much. It would be nice to put a face with a name more often. So, if you are reading this and get a chance to stop by our office, please do!

Glad our emloyees care....

2008-12-04T11:14:00.000-05:00

Hi everyone. This is Dan. Attended a meeting this morning at 7:30 with the Toledo Chamber that I sit on the board for. On the way to the office received a phone call from one of our "Comfort Advisors" who was at a customer's house. He was upset because our Service Technician was supposed to be at the house at 8:30. He was now 5 minutes late. Told him that the times are approximate and that I was sure the Technician was on the way. By the time he was calling the Technician was arriving. Oh well.....guess I have to be glad our employees are dedicated to making sure our customers are well taken care of. After all, all our jobs are dependent on taking care of them 100%. Almost Christmas party time. Note that here we call it Christmas and not holiday. We realize the reason for the season. Friday night, comedy club. No jeans. Should be fun.

2008-12-04T08:57:00.000-05:00

Good morning everyone! Did another post install inspection yesterday. Sold this customer a new York 98 percent modulating furnace, highest AFUE in the industry. Total satisfaction. Their short term concern which will go away, is the new furnace is too quiet; it can't be heard like the "old" one, especially when it came on! This call made my day!! Another satisfied Fry customer. Paul

What a day.

2008-12-02T12:04:00.000-05:00

This is Dan.Arrived to the office with plenty of plans. New Technician, Mike, started work today. Great attitude. Expecting good things from him. Sales Meeting was productive. We talked about their responsibilities to our customers and how to understand the operating cost benefits of a gas hot water heater over an electric one. Phone calls are keeping me busy in between.

2008-12-02T10:48:00.001-05:00

Hi, this is April and I want to welcome you to our blog! This new initiative is part of our overall plan to keep you better informed on news and events at Fry Heating, A/C and Plumbing.