Glad our emloyees care....

Hi everyone. This is Dan. Attended a meeting this morning at 7:30 with the Toledo Chamber that I sit on the board for. On the way to the office received a phone call from one of our "Comfort Advisors" who was at a customer's house. He was upset because our Service Technician was supposed to be at the house at 8:30. He was now 5 minutes late. Told him that the times are approximate and that I was sure the Technician was on the way. By the time he was calling the Technician was arriving. Oh well.....guess I have to be glad our employees are dedicated to making sure our customers are well taken care of. After all, all our jobs are dependent on taking care of them 100%. Almost Christmas party time. Note that here we call it Christmas and not holiday. We realize the reason for the season. Friday night, comedy club. No jeans. Should be fun.