Customer's are making those "Have Too" decisions.

Even with the GREAT advantages of upgrading heating equipment now we are finding the only ones' doing so are those who have completely non-working systems or unsafe systems. In fact, many of the people with non-safe systems are taking their chances even when they are jeopardizing the health, safety, and sometimes life of their loved ones. People forget that the average life of a heating system is only 15 years and the new systems can save them more on their utility bills than the monthly payments on the new equipment. What does that mean? Money in their pocket even without including the 30%, up to $1500, tax credit. Clearly people are concerned. Actually, because of the scarcity of business, price mark up on new heating equipment is lower than usual which simply means, companies are getting less profit on their products now. That means even better for those who make the smart choice of upgrading now.

SHOULD WE OR SHOULD WE NOT

We've just been invited to join Angie's List. It's a website that you have to be invited to join. A satisfied customer must purchase a membership and nominate you to be placed on it. Thanks to our customer but after visiting the site I think we will decline. Personally I think it's kind of misleading. The site charges people to view a list of companies to deal with and in looking it over the listings they are basically the same as opening the telephone book. I also noticed that some of our competitors on the site have some negatives, however the same negatives seem to be repeated almost word for word on several of those companies. I would say that one of our competitors like to sabotage other companies whenever possible. Too bad. Sad when you have to go to those tactics to gain business.

We're now on ServiceMagic

We were just accepted on ServiceMagic which is a website for homeowners who need a contractor to work on their home. They do a lot of checking on businesses before they are placed on the site including background checks on the company officers, a check with customers to see how they've been treated, verify insurance, and check for the proper licenses to make sure they only have reputable companies listed. Needless to say, we passed with flying colors. We are getting quite a few new customers from the site and hope it helps promote our new plumbing division.

2009 BEGINS

The new year brings new goals and hopes. Well....it's time for the numbers game.
Working to see what we are doing wrong and what we are doing right. This year we are going to get our employees more involved in making sure we are going in the right direction. Besides that we are looking forward to expanding with our new "E-Store" on our website and greater product choices for our customers. Keep in mind, we have a focus on giving our Customers the most we can give in quaity products and services.